Contact Us

Email queries should be addressed to sizakala@durban.gov.za, or phone them on 0800 331 011.

The address of the Municipality is:

P O Box 1014
Durban
4000.

We need the following information in order to help you:

• Your Full Name
• Your Address
• Your Contact Number

Remember to note down the name and phone number of the person you speak to for future reference.

If the Sizakala centers cannot help you please click on the topics below to find contact details: 

• Buses - Remant Alton - (031) 309 5942/3 or 307 3503
  

• Development and Planning

• Electricity - Electricity faults 080 131 3111 (24hrs) or Rosemary Naidoo - naidoorl@elec.durban.gov.za

• Fire Safety - wichstromjim@durban.gov.za

• Health - envirohealth@durban.gov.za

• Housing (New Development / Rental Housing / Hostels) 

• Land Invasions - Harvey Mzimela - mzimelah@durban.gov.za, 031 311 4664
  

• Parks

• Potholes - eservices@dmws.durban.gov.za

• Rates and Revenue Queries - Revenue Call Centre 031-328 1200 (07h30 - 16h30 Mon to Fri) (07h30 to 11h30 Sat) Fax 031-328 1002 or revline@durban.gov.za

• Recreation - PembrokeA@durban.gov.za

• Roads and Storm Water maintenance - 0801313013 (Toll free, 24 hours) or eservices@dmws.durban.gov.za

• Robots - Andrew Aucamp - aucampa@durban.gov.za or Rui Freitas - freitasr@durban.gov.za 

• Solid Waste -  Customer Service: dswcsl@dmws.durban.gov.za

• Traffic Fines - 031 3112979 or 3112808

• Traffic and Transportation

• Verges - swartc@durban.gov.za

• Water 080 131 3013 (24hrs) (all water related queries). Water web site or eservices@dmws.durban.gov.za 

• The web site - Angela Spencer - spencera@durban.gov.za or Neville Grimmet - grimmetn@durban.gov.za